Connect with Nastaran

We'd love for Nastaran to be more than just a brand you wear. We want it to be a community where women come together, connect and share stories with each other.

We'd love to hear from you. Choose how you'd like to get in touch:

You can sent us an email to info@nastaran.store

Fill in the below form:

Connect with Nastaran via socials:

Follow Nastaran's story and tag us in yours.
#Nastaran #WomanWhoLivesBetweenWorlds"

Frequently asked questions

How can I best connect with Nastaran?

Nastaran is a community for all women who feel connected with the brand.
You can find us on IG @nastaran.store.au, use the form on this page or email us at info@nastaran.store.

We will make sure we get in touch with you and assist as much as we can.
Do you accept returns or exchanges?

Nastaran wants you to be satisfied with your purchase and wear the jackets with joy and confidence. Should you for whatever reason not be content, do let us know and we will assist you. Our detailed policy can be found here.
What if an item is sold out?

At Nastaran, we create in small batches; once a piece is gone, it rarely returns. This limited production ensures that, beyond the design itself, every coat remains as unique as the person wearing it.
How often will you release a new item or collection?

As a small business with big ambitions, staying true to our values is everything. We only release new pieces when they are exactly as envisioned, prioritizing deep relationships with our artisans and clothes-makers over volume or speed. By focusing on these foundations, we choose to grow slowly and with intention.

Do you ship internationally?

Yes, we ship internationally. Nastaran creates for the global woman and she is from anywhere, she is everywhere.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
When will I get my order?

Once you have placed your order this will be fulfilled in our warehouse in Melbourne, Australia. Once your order is shipped, you will receive an email with the details. Delivery times vary depending on your location.
Where are your products manufactured?

Our outerwear is designed in Melbourne and are manufactured in Asia. We are always on the look-out for skilled artisans and clothes makers in the region and are continuously in conversation to establish strong and long-lasting relationships. This takes time as we carefully select our partners to ensure our products are high quality and fair value for our partners and you.
What payment options are available?

We offer a range of payment options like Mastercard, Visa and Apple and Google pay. Making it safe and convenient for you.